Building brand equity – the ultimate ROI for any business

By Mark Bower, Wednesday August 14, 2024

In the constantly evolving world of business, branding plays a pivotal role in defining a company’s trajectory. Whether a business is gearing up for significant growth or preparing for an exit, branding can be the differentiator that propels it from being an also-ran to the best-looking player in its sector. This difference, encapsulated in the concept of brand equity, can significantly influence a company’s market value and perception.

The Impact of brand equity

Brand equity refers to the value a brand adds to a business beyond its physical assets and revenue streams. It’s the intangible asset that can transform a company’s market position and customer perception. A robust brand not only attracts customers but also retains them, fosters loyalty, and commands premium pricing. The difference between a forgettable brand and one that stands out is monumental, influencing everything from consumer choice to investor interest.

The Carrier website - a new travel brand experience
Our Carrier website is a whole new travel brand experience

Case study: Rebranding for brand equity growth

One of our esteemed clients, a billion-dollar VC-backed business based in the USA, exemplifies the transformative power of branding. Hungry for growth, this company aims to leap from its current $1bn revenue to $10 billion. No small feat. At the heart of this ambitious strategy is a comprehensive rebrand, repositioning the business to reflect its dynamic and forward-thinking nature.

The journey to rebrand

Working closely with the CEO and a highly focused team of C-suite professionals, we embarked on a journey to revitalise their external positioning. The goal was to showcase the fabulous and exciting aspects of the business, emphasising their renewed focus on sustainability and a robust program to attract, retain, and engage top talent. Located in a small town in North Carolina, the company faces unique challenges in attracting the best talent and blue-chip clients. To address this, the rebrand aims to present the business as a genuinely exciting and leading player in the market.

Attracting talent and clients

Attracting and retaining talent is crucial for their growth, especially given their location. The rebrand ensures that the company looks like a market leader, enticing top professionals to join their ranks. Moreover, an engaging brand story is paramount for a business where a typical account win can be worth $200 million or more. This is a very serious game with huge consequences. The impact of a compelling and cohesive brand narrative across all touchpoints cannot be overstated.

Lysara - a strong digital brand and website
A strong digital brand can impact customer perception of your market positioning

The universality of brand equity

While our client is a billion-dollar enterprise, the principles of brand equity apply universally. Whether you’re a startup seeking to capture the attention of well-heeled investors or an SME owner looking to maximise the exit value of your business, high-quality branding and communication strategies are indispensable.

Startups and investor attraction

Branding is crucial for startups to attract investors. A well-defined brand communicates a clear vision, values, and market position, making the business more appealing to potential investors. It signals that the company is professional, credible, and ready for growth. Investors are more likely to back a startup with a strong brand presence, seeing it as a safer and more promising investment.

SMEs and exit value

For SMEs, branding plays a critical role in maximising exit value. A strong brand can significantly enhance the business’s perceived value, making it more attractive to potential buyers. It suggests a well-managed company with a loyal customer base, established market presence, and strong growth potential. Investing in branding can yield returns far beyond the initial expenditure, often being one of the most lucrative investments a business can make.

The Predator Nutrition rebrand
Our rebranding work for Predator Nutrition

Real-world examples of phenomenal brand equity

To understand the true power of brand equity, let’s look at some examples. And while we’ve plenty of our own, we try not to brag, so let’s look at how a few others do it.

Patagonia

Patagonia is renowned for its commitment to environmental sustainability and ethical manufacturing. This strong alignment with social and environmental values has created a deep loyalty among consumers who resonate with its mission. Patagonia’s brand equity allows it to command premium pricing and stand out in the competitive outdoor apparel market.

Tesla

Tesla has disrupted the automotive industry by focusing on innovation, sustainability, and design. The brand’s strong association with cutting-edge technology and eco-friendly values has cultivated a loyal customer base willing to invest in its premium-priced products, underscoring its significant brand equity.

Glossier

Glossier has built an impressive brand equity as a digital-first beauty brand through community engagement, user-generated content, and a minimalist, inclusive approach to beauty. Glossier has created a highly engaged and loyal customer base by leveraging social media and listening to its customers.

The ROI of branding

Investing in branding and content strategy offers returns that can surpass almost any other business investment. Unlike physical assets like plant and machinery, which depreciate over time, a strong brand appreciates in value. It continually adds to the business’s worth, creating a lasting impact that drives growth and profitability.

The intangible yet tangible value

The value held in a brand is often greater than that of any tangible asset. For many of today’s largest businesses, the majority of their value resides in their brand. This is not an abstract concept; it’s a concrete reality where perception equates to value. A well-managed brand can command higher prices, foster customer loyalty, and drive sustained growth.

Woven’s expertise in building brand equity

At Woven, we specialise in creating market-leading brand and communication strategies. Our expertise lies in understanding each business’s unique needs and crafting bespoke branding solutions that drive results. We believe branding is not just a nice-to-have but a critical investment requiring significant thought and dedication.

Our approach

Our approach involves deep collaboration with our clients, understanding their vision, values, and market dynamics. We then translate this understanding into a powerful brand narrative that resonates across all touchpoints. Whether refreshing a tired brand or creating a new one from scratch, our strategies are designed to elevate businesses to new heights.

Success stories

Our portfolio of success stories spans diverse industries and business sizes. From billion-dollar enterprises to ambitious startups, we help our clients harness the power of branding to achieve their business goals. Each success story is a testament to the transformative impact of a well-crafted brand strategy.

Brand equity is a competitive advantage

In today’s competitive marketplace, the power of branding cannot be underestimated. It’s the difference between being just another business and being the best in the sector. 

Whether gearing up for a phase of significant growth or preparing for an exit, investing in brand equity is a strategic move that can drive immense value. 

At Woven, we make brands work beautifully, unlocking their full potential through innovative and impactful branding strategies. Your brand is not just a reflection of your business; it’s your business’s most valuable asset. 

By combining strategic brand investment with targeted direct response and content marketing campaigns, we help our client create marketing strategies that deliver both immediate results and long-term success.

And it’s not just our opinion; read what the IPA have to say on the topic of brand equity here.

Want us to help you do the same? Get in touch.